Privacy Policy

Last updated: 15th January 2026

Data Controller Information

This privacy policy explains how polarhubnexis AS ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services. polarhubnexis AS is the data controller responsible for your personal data.

Data Controller:
polarhubnexis AS
Thereses gate 76
5047 Bergen, Vestland
Norway
Registration Number: 968574351
Email: privacy@polarhubnexis.world

Data We Collect

We collect various types of information to provide and improve our services. The data we collect includes personal information you provide directly to us and information automatically collected through your use of our website and services.

When you visit our website, we may collect the following personal data:

  • Contact information including name, email address, phone number, and company details
  • Communication data including messages sent through contact forms and email correspondence
  • Technical data including IP address, browser type, device information, and website usage patterns
  • Marketing and communication preferences
  • Any other information you choose to provide when contacting us or using our services

How We Use Your Information

We use the personal data we collect for various purposes related to providing our services and maintaining our business operations. How we use your information depends on the services you use and your relationship with us.

We may use your personal information for the following purposes:

  • To respond to your enquiries and provide customer support
  • To deliver our demand forecasting analytics services
  • To send you service-related communications and updates
  • To improve our website and services based on usage analytics
  • To comply with legal obligations and protect our legitimate interests
  • To send marketing communications where you have consented or where permitted by law

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes
  • Contract: Where processing is necessary for the performance of a contract with you
  • Legal obligation: Where we need to comply with legal or regulatory requirements
  • Legitimate interests: Where processing is necessary for our legitimate business interests, provided your rights are not overridden

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

We may also disclose your information when required by law or to protect our rights, property, or safety.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose for which it was collected.

Contact information is typically retained for the duration of our business relationship and for a reasonable period thereafter. Website analytics data is retained according to our analytics service provider's policies, typically 26 months for Google Analytics.

Your Rights

Under GDPR, you have several rights regarding your personal data. These rights enable you to maintain control over how your personal information is processed and used by our organisation.

You have the right to:

  • Access your personal data and receive information about how it is processed
  • Rectify inaccurate or incomplete personal data
  • Erase your personal data in certain circumstances
  • Restrict processing of your personal data
  • Data portability - receive your data in a structured, commonly used format
  • Object to processing based on legitimate interests
  • Withdraw consent at any time where processing is based on consent
  • Lodge a complaint with the Norwegian Data Protection Authority

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Security Measures

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us using the following details:

Privacy Contact:
Email: privacy@polarhubnexis.world
Phone: +47 55489709
Address: polarhubnexis AS, Thereses gate 76, 5047 Bergen, Vestland, Norway

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.